You’re in!
Welcome to your Metabolic Health Reset
We’re looking forward to supporting you through the next 12 weeks
Your Next 12 Weeks Start Here
Your place in the Metabolic Health Reset is confirmed. I’m looking forward to working with you to create a personalised approach built around your blood results, health history and individual needs.
There’s nothing you need to figure out on your own from here, I’ll guide you through every step.
What Happens Next?
1. Check Your Inbox
You’ll receive a confirmation email and an invite to our private platform, Practice Better. Please activate your portal access. Don’t see the email? Please check your junk or spam folder, or EMAIL US and we can resend it.
2. Attend Your First Session
Your first session is where it all begins! We do a thorough health history and detail your goals, and talk you through the program. We take weights and measures needed for your plan creation, and provide you with a referral form for your blood test.
3. Your Plan Creation
Once we receive your pathology results, they are submitted to Metabolic Balance to create your nutrition plan. As this process takes 7-10 days, please have your blood test done asap to speed things up.
4. Your Next Session
As soon as we have your Metabolic Balance plan, we hold your next session to deliver your plan and discuss how we will implement it. We will also book your remaining sessions and discuss how you can access ongoing support.
You’ll enjoy 12 weeks of support, friendly accountability, naturopathic advice and health coaching. We’re looking forward to supporting you!
Introducing our Client Portal
We use a private, secure client software called Practice Better. You will receive an email inviting you to join the Practice Better portal. Within the portal you can access the private chat to contact your practitioner between appointments, as well as see your bookings, reschedule as needed, and access your treatment protocols and more.
Practice Better can be accessed via a browser, and by their app that you can download for free from the app store. You can also login at any time using the “Client Login” button in the menu or below.
A Quick Note Before You Start
Please don’t make any major changes yet.
It’s tempting to book a program and immediately start “being good” 😂, but your Metabolic Health Reset is personalised for a reason and we will start once we have your individual plan.
So for now, keep doing what you’re currently doing unless I’ve specifically advised otherwise, and we’ll take it step by step from our very first session.
A Note to Alumni…
Returning to the Metabolic Health Reset or Metabolic Balance?
Welcome back. Because you’ve completed Metabolic Balance previously, your next steps will look slightly different. Please attend your first session and bring your existing plan, as due to the time between your initial round and now, we no longer have access to old plans in the Metabolic Balance system.
Other than using your existing plan, the rest of your 12 weeks is exactly the same as our new members, with all the consultations, support, phone check-ins and inclusions.
I’m excited to work with you again!
Questions?
Please reach out with any urgent questions you have via EMAIL or by using the private chat function in the online portal, Practice Better. You may also like to note down any questions you have that we can discuss at your first session.
I’m excited for us to begin, see you soon!
Naturopath Cass x
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