Natural health care should be accessible when you need it
At Health Haven, we believe you should know exactly what to expect before booking your appointment.
And you shouldn’t have to choose between health care and your grocery bill.
We know that not everyone wants, or needs, a full consultation. That is why we offer other ways to help you, including Walk-In Wednesday, acute dispensing, over-the-counter advice and Natural Remedies Workshops.
Below you’ll find a transparent list of all of our service fees.
Consultation Fees
We keep our pricing clear and transparent. Simplified pricing so you know exactly what you’ll pay for your consultation. Choose from our Initial Consultation or a Complex Case Initial, then our regular review sessions are Standard Follow-Ups, with a Comprehensive Progress Review every 3 to 6 months, when clinically relevant.
Initial Consultation 75min: $235
Suitable for most new clients. Includes live blood microscopy and iridology, plus tailored treatment plan.
Complex Case Consultation 120min: $395
Best for complex, chronic, multi-system or long-standing issues. Includes live blood microscopy & iridology, and a tailored treatment plan.
Kid’s Initial Consultation 45min: $185
Includes iridology when possible (child dependant)
Standard Follow-Up 30min: $135
The regular follow-up session for most clients, including children.
Comprehensive Progress Review 60min: $225
An extended follow-up consultation for clients who have more complex health situations; or for a 12-weekly live blood microscopy and iridology review session.
All naturopathic consultations are GST-Free. Any recommended herbal medicines, supplements or other products are not included in the consultation cost, and are an extra fee. We always work within your budget.
Walk-In Wednesday
A convenient weekly drop-in time for the community, whether you’re an existing client or new to Health Haven. Every Wednesday between 9am and 12noon we open our doors for over-the-counter dispensing and mini consults. Our workshop room becomes the Community Room, where you can relax, try a herbal tea or some of our recently created natural products. We look forward to welcoming you.
Mini Consult (Walk-In Wed): $30
Duration up to 10mins, when your health condition needs more time than a 5min over-the-counter chat.
Over-The-Counter Advice (Walk-In Wed): Free
Suitable for a range of issues like colds & flu, headaches, hayfever, insomnia, sick kids, acute pain or skin infections or similar.
We dispense on the spot, over-the-counter. Herbal medicines & supplement prices as listed below.
Herbal Medicines & Custom Products
Custom Herbal Medicine 100ml: $39
Lasts one week when taken as prescribed.
Custom Herbal Medicine 200ml: $69
Lasts two weeks when taken as prescribed.
Custom Herbal Medicine 500ml: $159
Lasts five weeks when taken as prescribed.
Custom Flower Essence 25ml: $25
Custom Flower Essence 50ml: $35
Custom Flower Essence 100ml: $45
Personalised Herbal Cream 60g jar: $40
Personalised Herbal Cream 120g jar: $60
Organic Herbal Tea 50g (signature blends): $20 or 2 for $30
Organic Herbal Tea 50g (custom blend): $25
Herbal medicine rescript fee (without consult): $5
Herbal tea is GST-free.
Supplements
At Health Haven we keep a large range of practitioner-grade supplements to support you. These are not supplements you can buy in the chemist, online or in the supermarket. They are specifically sourced from quality Australian suppliers.
We stock a wide range of practitioner-grade supplements, so it’s not practical to list them all here. We only stock supplements that represent value for money and are effective. When prescribing we only recommend the minimum amount of supplements and are mindful of your budget. Our range is priced at RRP or below.
Clients on a 3 month or longer Healing Pathway get the added benefit of a 5% discount on all supplements in their treatment protocol (excludes liquid herbal medicines)
Natural Remedies Workshops
Once a month on a Saturday, we offer Natural Remedies Workshops. We’ll spend two hours together, learning and creating, and you’ll leave with a product you’ve made. Included in the session is herbal tea, cold beverages and light nibblies.
In our workshops we’ll create a wide variety of natural remedies and products.
Workshops will generally be $69 each, for a two-hour session inclusive of everything you need to create your own product to take home. Some workshops may be priced $49-129, product dependant.
Natural Remedies Workshops are limited to 10 participants and run the second Saturday of every month. Book in advance on our Workshops page.
FAQ’s
Will I have to take herbal medicines or supplements?
Most patients begin their journey with the use of herbal medicines and supplements, used for a variety of reasons – including reducing symptoms or addressing deficiencies.
Over time as the situation improves, we reduce herbal medicines and supplements, replacing with addition diet and nutritional interventions. The goal being that your health is restored and you no longer need herbal medicines or supplements.
How many consultations will I need?
Everyone is different. Some people with small concerns (like a headache, hayfever or some trouble sleeping) might only need to come in on Wednesday for a mini-consult and over-the-counter dispensing. Those people with other concerns benefit from a series of consultations where we follow your progress, adjust your treatment plan and help you reach your health goals.
People with concerns such as hormones, immunity, gut health or skin conditions, generally work with us for about 12 weeks until they see results, sometimes longer. Some clients with chronic and complex conditions continue to work with us for years.
In a general client senario over 12 weeks, you’d usually have 4 to 6 consultations, spaced further apart as your condition improves.
Can I claim through my private health fund?
Yes, with some funds. In 2019 the Federal Government had health funds remove naturopathy (and a number of other natural modalities) from health funds. Since 2019 we have worked with Government to reinstate naturopathy and July 2025 the Government approved for naturopathy to be returned to funds. This was suppose to happen from April 1 2026, however some funds are dragging their heels! Contact your fund to find out if they have added naturopathy back – if they have, you can came the consultation and use HiCaps in the clinic and only pay the gap.
What about prices for telehealth consultations?
We offer telehealth/online consultations via Zoom. The prices are the same as in-clinic consultations.
To book an online consultation you need to pay 100% of the fee upfront, due to the large number of no-shows we receive for online sessions. Clients seeing us in-clinic can book online and pay a $65 deposit, which comes off your consultation fee on the day.
How do I pay for my consultation or products?
We accept cash, debit cards and credit cards. We have an eftpos terminal in clinic, or can supply an online invoice that you can choose to pay using debit, credit or afterpay. In-clinic we can also off ZipPay for certain purchases.
Do you have ZipPay or AfterPay?
Yes we do. Please let us know in advance if you would like to pay using either of these payment types, as we need to set it up in your client account so you have access to it.
After I book, what happens?
After you book you’ll receive an email confirmation with a link to our New Client Intake form, if you are a new client. The email will detail your consultations, any next steps or how to prepare for the session.
Is it safe to take herbal medicines or supplements from a naturopath?
Yes. Naturopaths undertake extensive training over many years, in herbal medicine. When prescribed by a qualified naturopath, who knows your medical history, and who uses practitioner-grade herbal medicines and supplements (as we do at Health Haven), herbals and supplements are generally very safe and effective.
At Health Haven we source all medicines from trusted suppliers to ensure high quality, purity, potency and safety.
Before prescribing we are clear on your health goals, history and any concerns. We provide clear guidance on dosage and duration, and have support between sessions for questions if you need support.
What is the cost of a naturopathic consultation on the Gold Coast?
The cost varies based on the type of consultation you choose and the session length.
Initial Consultations are either 60min or 90min duration, allowing the time needed for new case history, analysis and in the 90min initial, live blood analysis and iridology.
Follow-up consultations are shorter and focus on refining your plan, monitoring progress, and providing ongoing support. We have a 20min and a 40min follow-up.
We also offer consultations specific for children, as well as acute or mini consults on Walk-In Wednesday.
For a full list of our service prices, please review this page.
Private health fund rebates are available by some funds. Please check with your own fund.
Herbal medicines and supplements are an additional cost. At Health Haven we will always work within your budget and all recommendations are openly discussed with our patients before we move forward.
Are children's consultations cheaper?
Yes they are. We like our child clients to enjoy visiting the clinic. For this reason their consultations are shorter, and they are welcome to bring toys and games to entertain themselves. Please note the clinic is strictly NUT FREE due to severe allergies so please avoid bringing snacks or nut products for your children.
Are online consultations cheaper?
No they are not. We allocate the same time, attention and care to our online clients as we do for in-person clients.
“I had outstanding results in the first two weeks!”
CHRISTIE R
“I wouldn’t trust anyone else with my health.”
LILLY – YEN BODY
“The best I’ve seen… the specialist I’ve been looking for”
PETER j
“There’s a light at the end of the tunnel now”
RACHEL P
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