
MARKET SPECIAL
Looking to improve your health?
Let’s start with a Health Clarity Consultation
Suitable for both new clients and returning, Health Clarity Consultation is a comprehensive 60min session that includes live blood analysis and iridology review.
Suitable for those dealing with health issues like low energy, fatigue, stress, poor sleep, gut issues, hormonal concerns, immune issues or skin conditions -or if you simply want to feel better.
Available for a limited time to celebrate our new location in Nerang.
What’s a Health Clarity Consultation
To celebrate our new location in Nerang (and because we don’t believe you should have to choose between your health and your grocery bill right now), we’ve created the Health Clarity Consultation.
A comprehensive consultation that Health Haven’s reputation was built on, in a 60min session, complete with live blood analysis and iridology.
Every client receives a personalised treatment plan, aligned with your goals, realistic for your life and suits your budget. Any recommendations are discussed openly and tailored to your health needs and budget.
Health Clarity Consultations are available in-person in our Nerang Clinic, and online via telehealth. Suitable for both adults and children.
* Live blood and iridology are not available via online consultation.
What Happens During a Health Clarity Consultation?
We take a complete health history, including your symptoms, lifestyle and other relevant factors. Next, we perform live blood analysis and iridology, to further inform the discussion. Then we finalise the consultation by discussing your current state of health and what we can do to achieve your health goals.
From there, we develop an individual treatment plan that suits your needs, lifestyle and budget. You’ll leave with a clear plan, next steps and support.
#1: clarity deep dive
Your first consultation is a deep-dive to understand your health history, your health goals, your symptoms and conditions.
#2: investigate
Advanced investigation beyond health history or standard pathology; we can use live blood, iridology, epigenetics, gut, inflammation, toxin tests & more.
#3: PERSONAL PLAN
A step-by-step protocol built specifically for you. Not a template or not a general approach; a uniquely crafted plan for every patient.
#4: RESTORE & REBUILD
Ongoing support to address both the symptoms and the rootcause. We adjust as you progress & you’re not left to figure it out alone between consultations.
Health Clarity Consultation – 60mins
A limited time offer, to celebrate opening in our new location in Nerang. This offer expires Sept 30 2026.
LIMITED TIME OFFER
Health Clarity Consultation – 60min
This exclusive 60-minute consultation includes a health review, live blood analysis and iridology review, including a discussion of your current state of health and health goals. You’ll receive a personalised treatment plan, along with recommendations for herbal medicine, supplements, lifestyle modifications and dietary guidance. Sessions are available in-person or online; however, please be advised that live blood analysis and iridology assessments can only be conducted in-clinic.
60 MINUTES | $195
This does not include the cost of supplements, herbal medicines, or external pathology testing if required. All recommendations are discussed openly and tailored to your priorities and budget.
Common Reasons People Visit Health Haven
There’s usually more to it that just one issue or symptom.
Most people come to Health Haven because something isn’t quite right and they’d like a proper answer and a clear path to resolution, rather than trying another thing or guesswork.
Hormones, Peri & Menopause
Cycles, sleep, mood, energy, weight
Gut & Digestive Health
Bloating, IBS, SIBO, bowel irregularities, reflux, food reactions
Fatigue, Complex & Chronic
Including post-viral fatigue, chronic issues, autoimmune, chronic illness management, oncology support, multi-system conditions
Allergies, Immunity & Skin
Hayfever, sinus, eczema, getting sick often and autoimmune
Brain Fog & Headaches
Headaches, migraine, vestibular, brain fog, aura and vision disturbances.
Children's & Family Health
Autism, behaviour, sensory issues, immunity, allergies, gut health
Established in 2013 and based in Nerang, Health Haven is a trusted Gold Coast clinic supporting adults, children and families, in clinic and online Australia-wide.

Your Next Step
If you’re ready to feel heard, understand what’s happening with your health and leave with a clear plan, we’re here to help. Book your Initial Consultation and let’s take the first step together.
Health Clarity Consultation – 60min
QUALIFIED NATUROPATH & OWNER OF HEALTH HAVEN – CASSANDRA DUFFILL
Meet Your Naturopath
CASSANDRA DUFFILL
13+ Years of Clinical Experience + Lived Perspective + Proven Results
Before I was a practitioner, I was the patient. As someone who’s experienced complex health issues, medical gaslighting and incorrect diagnoses, I know how hard it can be to find the right support.
That is why I do things differently at Health Haven.
You’ll be heard, understood and leave with the right protocol, streamlined supplements, a plan that suits your life and support between sessions if you need it. I’m known for being caring and practical, taking a staged approach that prioritises your health, your lifestyle and your budget.
Plus, I’m the practitioner other practitioners trust to mentor them in clinical cases and business; and I served on the Board of Australia’s largest natural health association.












Private Health Fund Rebates
As at April 1 2026 private health funds across Australia began to reinstate rebates for naturopathic consultations.
At Health Haven we have an integrated HiCaps terminal, meaning you can claim on-the-spot, and only pay the gap.
(Please check with your health fund if you are covered for naturopathy).
Suite 6, 19 Cotton Street Nerang Qld 4211 (corner of Ferry St & Cotton St) with reserved undercover parking.
Phone: (07) 5583 5648 or email us
A Trusted Natural Health Clinic since 2013
With a full in-house natural medicine dispensary we offer herbal medicines, supplements, dried herbs and teas, custom created creams and balms, and flower essence blends.
Convenient and reliable, you’ll leave your appointment with everything you need to start your treatment plan today. Online clients, we post or courier to your door.


“I had outstanding results in the first two weeks!”
CHRISTIE R

“I wouldn’t trust anyone else with my health.”
LILLY – YEN BODY

“The best I’ve seen… the specialist I’ve been looking for”
PETER j

“There’s a light at the end of the tunnel now”
RACHEL P

On-the-Spot Private Health Fund Rebates
As at April 1 2026 private health funds across Australia started reinstating rebates for naturopathic consultations.
At Health Haven we have an integrated HiCaps terminal, meaning you can claim on-the-spot, and only pay the gap.
(Please check with your health fund if you are covered for naturopathy).
FAQ’s
How is a Health Clarity Consultation different to other consults?
Health Clarity Consultation is a limited time offer we’ve created to celebrate opening our brand new clinic in Nerang on the Gold Coast.
Usually clients only receive live blood analysis and iridology in a 90min consultation, which is $295. This exclusive consultation includes both in a 60min session, saving you both time and money.
You still perform a comprehensive health review and you will receive a detailed, individual treatment plan with recommendations.
However if you have chronic, complex or long-standing issues that need more time to discuss, you may like to select the 90min Initial Consultation (booking link embeded further up this page)/
What does a naturopath do?
A naturopath works with you to explore your health concerns through a whole-person approach that considers not just symptoms, but your body, mind, lifestyle, and environment. Rather than masking problems, we aim to uncover the root causes and create a personalised treatment plan that supports long-term wellbeing. A consultation may involve a detailed health history, reviewing blood tests or functional testing, and providing guidance on nutrition, herbal medicine, and natural therapies.
At Health Haven Natural Medicine Clinic on the Gold Coast our naturopaths are experienced in supporting a wide range of concerns, from gut issues and skin conditions, to energy, fatigue and stress, to gut health, immunity, skin conditions, women’s health and hormones and kids health. We integrate naturopathic medicine with evidence-based science, ensuring your plan is safe, effective, and truly tailored to you. When appropriate, we collaborate with other health professionals, creating a seamless, integrative approach that keeps your care comprehensive and aligned with your goals.
How is a naturopath different to a doctor?
Both naturopaths and doctors support your health and quality of life, but our methods are distinctly different.
Doctors/GP’s often focus on diagnosis and treatment of disease with medications, pharmaceuticals or surgery.
A Gold Coast naturopath at Health Haven takes an holistic and preventative approach, looking for the underlying drivers of your health condition and restoring balance with natural therapies like herbal medicine, nutrition, lifestyle interventions, natural products, energy healing and nervous system reset.
At Health Haven our practitioners are fully qualified, insured and undertake annual professional training. We focus on root-cause care, functional medicine, custom treatment plans and ongoing support for you, step by step.
We can collaborate with your GP, specialist or other care provider so your care can be integrated, safe and complimentary to any medical treatment you are undertaking.
Is naturopathy evidence-based or scientific?
Yes, modern naturopathy is built on both traditional wisdom and scientific research. Herbal medicine, nutritional therapy and lifestyle interventions are backed by clinical studies and research, meaning what we choose to use is both safe and effective.
At Health Haven Gold Coast our naturopath stay up-to-date with the latest research, combining evidence-based practice with holistic care. We continually develop our expertise in key areas of interest.
Are naturopaths qualified practitioners?
Yes in Australia naturopaths complete tertiary level qualifications and many hours of clinical practice, before they become qualifed and are able to certify with an association. The qualifications cover biology, chemistry, anatomy, pharmacology and clinical skills, alongside naturopathic knowledge like herbal medicines and nutritional therapies.
This ensures that Gold Coast naturopaths at Health Haven are able to treat a broad range of health concerns with safe, evidence-based care.
Our naturopaths undergo additional training in specialised areas, such as kids health and autism, gut health, chronic illnesses, immune conditions, and more.
What outcomes can be expected?
Every patient is different and we’ll work with you to address your own health conditions and health goals.
Many of our patients describe their experience with us as life-changing, with noticeable improvements in energy, mood, and overall health. Our commitment to our patients, continuous learning and improvement and the natural health industry, ensure you receive the very best care and the best opportunity for positive outcomes.
How often do I need to see a naturopath?
This depends on your health goals. Many people begin with an initial consultation and return for a follow-up in 2 to 4 weeks. This allows time to see how your treatment plan is working, and allow your naturopath to check progress, refine your plan and ensure your treatment is progressing.
Most clients have their first follow-up two weeks after their initial, followed by regular appointments every 4 to 8 weeks.
For more complex or chronic conditions, more frequent visits may be recommended initially.
Over time as your health stabilises your consultations are naturally spaced further apart, to every few months.
Once health goals are acheived our clients come back once or twice a year for a health check-up and preventaive ongoing care.
At Health Haven we honour your timeline. Whether your journey takes a few months or longer, our focus is always on creating sustainable changes and lasting results that provide you better quality of life.
Do I need a referral to see a naturopath?
You don’t need a referral to see a naturopath. Often your specialist, GP or practitioner of another modality may recommend you to us. However you are welcome to book an appointment for yourself, or your family, at any time, no referral needed.
What should I bring to my first consultation?
Before your first consultation you’ll be asked to complete a detailed intake form online, detailing your health issues, medical history and other factors. Please complete this at least 24hrs before your session.
On the day, please bring:
- A list of medications and supplements you’re currently taking.
- Any recent blood tests or functional testing results.
- Notes on your diet, sleep, menstrual cycle, or other health patterns
Health Haven uses a professional clinic system called Practice Better. You can upload any documents, pathology or other information directly to the portal.
You are also welcome to bring hard copies of results and we can scan them, or you can email to reception at info@healthhaven.com.au prior to your consultation.
Providing this information in advance is important, as it allows your naturopath time to review it thoroughly before your session. The more detail you can share, the better your precisely we can create your treatment protocol.
Is it safe to take herbal medicines or supplements from a naturopath?
Yes. Naturopaths undertake extensive training over many years, in herbal medicine. When prescribed by a qualified naturopath, who knows your medical history, and who uses practitioner-grade herbal medicines and supplements (as we do at Health Haven), herbals and supplements are generally very safe and effective.
At Health Haven we source all medicines from trusted suppliers to ensure high quality, purity, potency and safety.
Before prescribing we are clear on your health goals, history and any concerns. We provide clear guidance on dosage and duration, and have support between sessions for questions if you need support.
What is the cost of a naturopathic consultation on the Gold Coast?
The cost varies based on the type of consultation you choose and the session length.
Initial Consultations are either 60min or 90min duration, allowing the time needed for new case history, analysis and in the 90min initial, live blood analysis and iridology.
Follow-up consultations are shorter and focus on refining your plan, monitoring progress, and providing ongoing support. We have a 20min and a 40min follow-up.
We also offer consultations specific for children, as well as acute or mini consults on Walk-In Wednesday.
For a full list of our service prices, please visit the menu item called Pricing.
Private health fund rebates are available by some funds. Please check with your own fund.
Herbal medicines and supplements are an additional cost. At Health Haven we will always work within your budget and all recommendations are openly discussed with our patients before we move forward.
Can children see a naturopath?
Yes. A large number of our clients are children. We have child-specific consultation types you can find in the menu under “Kids Services”.
Naturopath Cassandra is very experienced in kids health, having first-hand experience with autism, immunity issues and sensory processing disorder. She has also completed additional tertiary training in kids health, spectrum disorders and kids immune health.
Can I see a naturopath online?
Yes, you can choose either in-person or telehealth/online when you book the consultation. Australian regulations mean we are not able to do Initial Consultations by phone, they are via Zoom/video call. Follow-up consultations can be done by phone if the client prefers.
Health Haven offers all consultations as online sessions. To book an online session we require 100% prepayment when you book. This respects our time, and yours.
Do I have to take herbal medicine?
No you don’t. If you prefer to not take herbal medicine we can work with supplements, diet and lifestyle interventions.
Health Haven Gold Coast naturopaths are very experienced and qualified herbalists, so when possible we do recommend herbal medicines. We find them very cost effective for patients, as we can often include 4-6 herbs in one bottle, which is much cheaper than 4 or 6 bottles of supplements.
Our patients readily take the herbal medicines, even children. We also have a special way of making kids herbs to make them more pleasant to take.
Herbal medicines are dosed at either 5ml or 7.5ml per dose (2 to 3 times per day), so it’s a very small amount you will need to take each time (with water).
What is the cost of herbal medicines and supplements?
At Health Haven our prices are competitive and affordable. We don’t keep any exhorbitantly priced supplements or herbs, and instead focus on products that represent both effectiveness and value for money.
Our ethos is to streamline your protocol so you are always on the minimum amount of herbal medicines and supplements. This is not only a benefit for your budget, but also helps us see more clearly what is causing positive changes in your health.
Custom blended herbal medicines are highly economical, as we can often include up to six different herbs in one bottle, with differing actions. Much better than purchasing six different supplements!
Our herbal medicine costs are outlined in the menu under Pricing. At a therapeutic dose you will need approximately 100ml per week, which is why we dispense 200ml bottles when we see you fortnightly, or 500ml bottles when we see you every 4-6 weeks.
We do not keep high cost or premium herbs, prefering to supply those in more economical supplement form where we can dispense the exact dose you need.
Everything we dispense for you is at your discretion and approval. Most clients find their herbal medicine and supplement protocol costs approximately $30-70 per week in the first 4 weeks, reducing as their condition improves. We remove supplements and medicines from your protocol as soon as your condition has improved enough to do so, as we believe they are a bridge to help you heal but not a crutch for long-term use.






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