HEALTH HAVEN GOLD COAST
Free 15min Wellness Chat
Book A Free 15min Wellness Chat
If you’re wondering whether naturopathy is right for you, have questions about your health, or simply aren’t sure which appointment is the best fit, I’d love to help.
Whether you decide to book with Health Haven or not, my aim is to help you make an informed decision.
An honest and open discussion, I’ll clearly explain how we can help, and if we can’t, I’ll do my best to recommend someone who can.
A 15min Free Wellness Chat is great for you if you’re looking for
Clarity
Not sure if naturopathy is the right solution? Let’s chat and find out
right option
You want to know which is the right consultation to choose
Questions
You have questions about naturopathy and how it works
next steps
You want to know if naturopathy can support your condition before you book
What a Free Wellness Chat Isn’t
During the chat we will often share general information about how we support certain conditions, and we may share results that similar clients achieved. However this free chat is not a free consultation, nor it is diagnosis or treatment. We do not offer detailed health advice or treatement recommendations on the basis of this chat, as that would not be thorough enough. Additionally, we cannot review pathology, supplements or treatment plans form other practitioners.
This chat is about us understanding what you need, if we can help and if we’d be a good fit working together. It does not replace a proper consultation.
QUALIFIED NATUROPATH & OWNER OF HEALTH HAVEN – CASSANDRA DUFFILL
Meet Cassandra
13+ Years of Clinical Experience + Lived Perspective + Proven Results
Before I was a practitioner, I was the patient. As someone who’s experienced a lot of health issues, I know how hard it can be to find the right support.
That is why I do things differently at Health Haven.
You’ll be heard, understood and leave with the right protocol, streamlined supplements, a plan that suits your life and support between sessions if you need it. I am known for being caring and practical, and take a staged approach that prioritises your wellbeing, your lifestyle and your budget.
Plus, I’m the practitioner other practitioners trust to mentor them in clinical cases and business; and I served on the Board of Australia’s largest natural health association.
“I had outstanding results in the first two weeks!”
CHRISTIE R
“I wouldn’t trust anyone else with my health.”
LILLY – YEN BODY
“The best I’ve seen… the specialist I’ve been looking for”
PETER j
“There’s a light at the end of the tunnel now”
RACHEL P
FAQs
After I book, what happens?
After you book you’ll receive an email confirmation with a link to our New Client Intake form, if you are a new client. The email will detail your consultations, any next steps or how to prepare for the session.
Will I have to take herbal medicines or supplements?
Most patients begin their journey with the use of herbal medicines and supplements, used for a variety of reasons – including reducing symptoms or addressing deficiencies.
Over time as the situation improves, we reduce herbal medicines and supplements, replacing with addition diet and nutritional interventions. The goal being that your health is restored and you no longer need herbal medicines or supplements.
How many consultations will I need?
Everyone is different. Some people with small concerns (like a headache, hayfever or some trouble sleeping) might only need to come in on Wednesday for a mini-consult and over-the-counter dispensing. Those people with other concerns benefit from a series of consultations where we follow your progress, adjust your treatment plan and help you reach your health goals.
People with concerns such as hormones, immunity, gut health or skin conditions, generally work with us for about 12 weeks until they see results, sometimes longer. Some clients with chronic and complex conditions continue to work with us for years.
In a general client senario over 12 weeks, you’d usually have 4 to 6 consultations, spaced further apart as your condition improves.
Can I claim through my private health fund?
Yes, with some funds. In 2019 the Federal Government had health funds remove naturopathy (and a number of other natural modalities) from health funds. Since 2019 we have worked with Government to reinstate naturopathy and July 2025 the Government approved for naturopathy to be returned to funds. This was suppose to happen from April 1 2026, however some funds are dragging their heels! Contact your fund to find out if they have added naturopathy back – if they have, you can came the consultation and use HiCaps in the clinic and only pay the gap.
What about prices for telehealth consultations?
We offer telehealth/online consultations via Zoom. The prices are the same as in-clinic consultations.
To book an online consultation you need to pay 100% of the fee upfront, due to the large number of no-shows we receive for online sessions. Clients seeing us in-clinic can book online and pay a $65 deposit, which comes off your consultation fee on the day.
How do I pay for my consultation or products?
We accept cash, debit cards and credit cards. We have an eftpos terminal in clinic, or can supply an online invoice that you can choose to pay using debit, credit or afterpay. In-clinic we can also off ZipPay for certain purchases.
Do you have ZipPay or AfterPay?
Yes we do. Please let us know in advance if you would like to pay using either of these payment types, as we need to set it up in your client account so you have access to it.
Is it safe to take herbal medicines or supplements from a naturopath?
Yes. Naturopaths undertake extensive training over many years, in herbal medicine. When prescribed by a qualified naturopath, who knows your medical history, and who uses practitioner-grade herbal medicines and supplements (as we do at Health Haven), herbals and supplements are generally very safe and effective.
At Health Haven we source all medicines from trusted suppliers to ensure high quality, purity, potency and safety.
Before prescribing we are clear on your health goals, history and any concerns. We provide clear guidance on dosage and duration, and have support between sessions for questions if you need support.
What is the cost of a naturopathic consultation on the Gold Coast?
The cost varies based on the type of consultation you choose and the session length.
Initial Consultations are either 60min or 90min duration, allowing the time needed for new case history, analysis and in the 90min initial, live blood analysis and iridology.
Follow-up consultations are shorter and focus on refining your plan, monitoring progress, and providing ongoing support. We have a 20min and a 40min follow-up.
We also offer consultations specific for children, as well as acute or mini consults on Walk-In Wednesday.
For a full list of our service prices, please review this page.
Private health fund rebates are available by some funds. Please check with your own fund.
Herbal medicines and supplements are an additional cost. At Health Haven we will always work within your budget and all recommendations are openly discussed with our patients before we move forward.
Are online consultations cheaper?
No they are not. We allocate the same time, attention and care to our online clients as we do for in-person clients.
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