Health Haven Gold Coast | Naturopathic Clinic | Follow Up Consultations

SUPPORT FOR YOUR HEALTH JOURNEY

Follow-Up Consultations

As your health changes and improves, your treatment plan should too. Follow-up consultations allow us to monitor your progress, adjust your protocol and keep you moving towards your health goals with confidence.

WHY FOLLOW-UP MATTERS

Healing doesn’t happen from a one-off appointment

Your body is constantly changing, and as you begin to heal, symptoms improve, priorities and goals change, and your treatment plan has to evolve with you.  What your body needs today, will be different to what it needs in a few weeks or months.

Follow-up consultations allows your practitioner to review your progress, answer your questions and make any adjustments needed so you continue moving forward.

Our goal isn’t simply to reduce symptoms – it’s to help you achieve lasting improvements in your health.

supporting you every step

What happens in a follow-up consultation?

As every session is tailored to the client, every consultation may look a little different. We provide what you need, when you need it.

Typically, a follow-up consultation includes:

Review your progress since your last consultation

Discuss any new symptoms or concerns

Adjust your treatment protocol to continue to align with your health goals

Amend your prescription of herbal medicine and supplements, and resupply anything you need

Review any new pathology or test results

Perform live blood analysis, iridology or epigenetic tests in clinic

We continue to work together, refining your naturopathic treatment protocol as we go, so you continue to attain your health and wellness goals. No two follow-up consultations are the same, as no two health journeys are the same.

Choosing the Right Follow-Up Consult

At Health Haven we have purposed designed different follow-up consultations, to provide exactly what you need at every stage of your health journey.  Plus, we offer support between consultations, so you’re never on your own.

30min
Standard Follow-Up

30MINS | $135

Your regular follow-up consult

*herbal medicine & supplements are additional cost

60min Comprehensive Progress Review

60MINS | $225

when we need extra time, or will do a live blood analysis & iridology review

*herbal medicine & supplements are additional cost

Choose Your Follow-Up Consultation:

For most clients a Standard 30min Follow-Up is suitable. However if want to have live blood analysis and iridology done, your health has changed, there is a lot to discuss, you have a new diagnosis or pathology or other concerns, please book the longer 60min Progress Review Session.

gold coast’s natural health centre for womens health & hormones, perimenopause, gut health, chronic issues and kids

A practical approach to better health

People tend to come to Health Haven because something doesn’t feel quite right.  Their energy isn’t where it should be. Their digestion isn’t working as well as it once did. Their hormones have changed. They seem to be getting sick more often. Or they simply know they could be feeling better.

Our role is to help determine what’s going on and create a plan that is realistic, suits your life and helps you move forward with confidence and hope.

Because improving your health isn’t just about reducing symptoms or supporting a diagnosis. It’s about building energy, resilience and the freedom to enjoy your life more.

Common Reasons People Visit Health Haven

There’s usually more to it that just one issue or symptom.

Most people come to Health Haven because something isn’t quite right and they’d like a proper answer and a clear path to resolution, rather than trying another thing or guesswork.

Hormones, Peri & Menopause

Cycles, sleep, mood, energy, weight

Gut & Digestive Health

Bloating, IBS, SIBO, bowel irregularities, reflux, food reactions

Fatigue, Complex & Chronic

Including post-viral fatigue,  chronic issues, autoimmune, chronic illness management, oncology support, multi-system conditions

Allergies, Immunity & Skin

Hayfever, sinus, eczema, getting sick often and autoimmune

Brain Fog & Headaches

Headaches, migraine, vestibular, brain fog, aura and vision disturbances.

Children's & Family Health

Autism, behaviour, sensory issues, immunity, allergies, gut health

Established in 2013 and based in Nerang, Health Haven is a trusted Gold Coast clinic supporting adults, children and families, in clinic and online Australia-wide.

Cassandra Duffill - Naturopath and Owner of Health Haven Gold Coast

QUALIFIED NATUROPATH & OWNER OF HEALTH HAVEN – CASSANDRA DUFFILL

Meet Cassandra

13+ Years of Clinical Experience + Lived Perspective + Proven Results

Before I was a practitioner, I was the patient. As someone who’s experienced a lot of health issues, I know how hard it can be to find the right support.

That is why I do things differently at Health Haven.

You’ll be heard, understood and leave with the right protocol, streamlined supplements, a plan that suits your life and support between sessions if you need it. I am known for being caring and practical, and take a staged approach that prioritises your wellbeing, your lifestyle and your budget.

Plus, I’m the practitioner other practitioners trust to mentor them in clinical cases and business; and I served on the Board of Australia’s largest natural health association.

What Happens At Your Follow-Up

The Follow-Up Consultation is our opportunity to discuss your current state of health and improvements, review the treatment plan and make amendments where needed, and make necessary changes to keep your health moving forward positively.  In the early stages of treatment follow-up consultations happen every 2 to 4 weeks, but as your health improves your consultations are spaced further apart 5 to 12 weeks or longer.  

We lengthen the duration between your sessions and reduce your supplement regime as soon as your health starts to improve, as we don’t believe in unnecessary appointments or over-prescribing.

#1: REVIEW

We discuss the changes you’ve seen in your health since your last appointment.

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#2: investigate

In longer sessions we may revisit a live blood analysis or iridology review to further inform our treatment progress.

#3: amend plan

We amend your treatment plan to keep your health progressing forward, which includes lightening any supplement regime as your health improves.

#4: Manage

To create lasting change your body needs time to heal. The support through Follow-Up sessions allows us to provide this for you.

In-house herbal dispensary at Health Haven - herbal medicine and supplements are included and dispensed on site as part of every pathway program

Suite 6, 19 Cotton Street Nerang Qld 4211 (corner of Ferry St & Cotton St) with reserved undercover parking.

Phone: (07) 5583 5648 or email us

A Trusted Natural Health Clinic since 2013

With a full in-house natural medicine dispensary we offer herbal medicines, supplements, dried herbs and teas, custom created creams and balms, and flower essence blends.

Convenient and reliable, you’ll leave your appointment with everything you need to start your treatment plan today.  Online clients, we post or courier to your door.

Cassandra Duffill Naturopath Health Haven Naturopathy gut health ibs chronic illness solutions

On-the-Spot Private Health Fund Rebates

As at April 1 2026 private health funds across Australia reinstated rebates for naturopathic consultations.

At Health Haven we have an integrated HiCaps terminal, meaning you can claim on-the-spot, and only pay the gap.

(Please check with your health fund if you are covered for naturopathy).

“I had outstanding results in the first two weeks!”

I’ve suffered with severe gut issues (IBS) for around 16 years. No one ever gave me the help I needed. I had outstanding results with Cass in just 2 weeks, I was grateful I improved so quickly. I highly recommend Cass, she can relate to what we go through and that is so comforting. She is genuine & wants to help. She works within with your budget too. Stick to her treatment, it’s worth it!

CHRISTIE R

“I wouldn’t trust anyone else with my health.”

I am so so pleased I found Cass – she is extremely knowledgeable, kind and understanding! She has helped heal many issues I thought it was going to have to live with forever! I wouldn’t trust anyone else with my health and wellbeing!

LILLY – YEN BODY 

“The best I’ve seen… the specialist I’ve been looking for”

Health Haven naturopathy is definitely the specialist I’ve been looking for.  Cassandra Duffill is by far the best I’ve seen on the Gold Coast. She specializes in Lyme Disease, Mould disease and Ross river fever and has the remedies available to treat them successfully. She has all the latest technology at her finger tips. Thank you Cassandra for your help. Definitely 10stars. PJ.

PETER j

“There’s a light at the end of the tunnel now”

I can’t recommend Cass highly enough – I was at my wits end with conventional medicine not addressing my health concerns. There is now definitely light at the end of the tunnel which wasn’t there before. Cass really listens to your concerns/issues and works with you to get the best outcome for you…thanks Cass 

RACHEL P

When feeling ‘okay’ isn’t good enough anymore and you’re ready to feel better, together we’ll create a path forward. 

Whether you’re dealing with fatigue, gut issues, hormones, allergies, immune concerns or simply know something isn’t quite right, we’re here to help.

Not sure where to start? Book a free 15min call.

During this phone session we will discuss your health concerns, your goals and discuss your options. If we can help, you’ll be offered a consultation. If we can’t, we’ll always try to recommend alternatives.

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