
Gold coast herbal apothecary & natural medicine dispensary
Health Haven Apothecary
A full natural medicine dispensary and herbal apothecary, stocking a wide range of herbal tinctures, dried herbs, custom created creams and balms and herbal teas.
In the heart of the Gold Coast in Nerang, providing everything our clients need for their health journey, and open to the public every Wednesday 9am to 12noon and the first Saturday of every month*
HEALTH HAVEN HERBAL MEDICINE APOTHECARY
A place where natural medicine comes to life
At the Health Haven Apothecary you’ll discover a space designed to make natural healthcare simple, accessible and personalised. From practitioner-only supplements to handcrafted herbal medicines, custom teas, creams and balms and gifts; every item is carefully prepared and selected to support your individual health journey.
What You’ll Find In Our Apothecary
Unlike many health-related stores, our shelves aren’t filled with hundreds of products you’ll never need. Instead, we’ve carefully curated a range of high-quality practitioner brands and natural medicines we genuinely trust and use in clinical practice. Plus every item is selected to be effective and affordable.
In our apothecary we stock:
Herbal Medicines for custom blended tinctures
Practitioner-Grade Supplements
Organic Herbal Teas
Custom Herbal Teas
Natural Creams & Balms
Natural Headache Relief
Probiotics & Nutritional Supplements
Naturopathic Prescription Refills
Custom Flower Essence Blends
Every product has been chosen for it’s quality and effectiveness. Every item we custom create by hand is done so with care and attention, in small batches.
Due to the hand-made, small-batch nature of some of our products, we only stock a limited number at any time. You are welcome to call to see if a product is in stock before you pop in.
health haven herbal medicine dispensary | 100ml, 200ml & 500ml
Custom Herbal Medicines
Made just for you
One of the things that makes Health Haven different is our ability to create personalised herbal formulas.
Rather than choosing a pre-made product, your herbs are blended specifically for your health goals, symptoms and constitution.
This allows your treatment to evolve as your health improves. Each prescription is professionally formulated and prepared in our clinic.
Practitioner-Grade Supplements
Not all supplements are created equal. At Health Haven we stock practitioner-only brands chosen for their quality, research and therapeutic effectiveness. These products are generally unavailable in healthfood stores, supermarkets and other retail stores, as they are for qualified practitioner dispensing only. This allows us to provide you highly therapeutic products that align with your individual treatment plan.
Our recommendations are always based on clinical need, effectiveness and affordability – never just for the sake of selling more products.
rescripts & repeat dispensing
Need a repeat? Run out of a supplement?
If you’ve run out of your herbal medicine or practitioner supplements, getting a repeat is simple. Depending on your treatment plan and stability of your health, we can often organise repeat prescriptions without the need for another full consultation.
Contact us using the private chat function in the client portal, or call us to order, and your rescript will be organised for you, ready for when you drop in or posted direct to your door.
Not a Health Haven client and looking to get your prescription from another practitioner filled? We can do that too. Email us or call us to place your order and we’ll have it ready for when you drop in. Or you’re welcome to just pop in during Walk-In Wednesday or on the first Saturday of the month (9-12noon) and we’ll dispense while you wait.
Please note though, if your health has changed, new symptoms have arose or your have a new diagnosis or pathology, we will need to do a review Follow-Up Consultation before preparing your prescription.
Herbal Tea Dispensary
One of my favourite parts of the clinic is helping people rediscover the ritual of a beautiful cup of herbal tea. Whether you’re looking to support digestion, relaxation, immunity or simply enjoy a nourishing daily habit, we have a range of carefully selected herbal teas available.
Sometimes healing starts with something as simple as slowing down and sipping tea.
All our pre-packaged tea range are made from organic dried herbs, created in small batches by hand.
The packages are resealable zip closures and recyclable. We have 31 different blends in our own range.
We also have over 100 dried herbs available to make up custom blends for clients to suit your own health needs.
Other Wellness Goodness You’ll Find

signature & custom natural creams
Made by hand in small batches, we keep some creams ready to go, others are blended to suit your needs.

Migraine & headache relief
Our migraine roller ball and mini sprays are a life-saver for headache and migraine sufferers.

Natural Bath Salts, Bombs & OAt soak
We make a range of natural bath bombs, bath salt soaks, herbal bath teas & oat soak.

Herbal Bath Tea Infusions
Tea isn’t just for drinking, our bath infusions soothe the body with healing organic herbs.
not sure what you need?
Ask Our Naturopath
You don’t need to guess. Our qualified naturopath is happy to help guide you toward the most appropriate products for your situation.
Sometimes that means recommending a supplement.
Sometimes it’s herbal medicine.
Sometimes is a natural balm, cream or custom created tea.
Our focus is always on finding the right solution for you and tailoring it to your health issue and never selling you products you don’t actually need.
QUALIFIED NATUROPATH & OWNER OF HEALTH HAVEN – CASSANDRA DUFFILL
Natural Medicine for the Community
CASSANDRA DUFFILL – Principle Naturopath & Owner of Health Haven
People ask me all the time why I do things like open my dispensary to the public, or rescript between consultations. It’s because I believe natural healthcare should be accessible to everyone. I also believe you shouldn’t have to choose between health, and your weekly grocery bill.
Not every health concern requires a complete one-hour consultation, and sometimes a little guidance at the right time can make all the difference.
You are welcome to order products in advance and arrange a suitable collection time/day, or to pop in on Walk-In Wednesday or the first Saturday of every month between 9am and 12noon.
I hope to see you at Health Haven soon.











Suite 6, 19 Cotton Street Nerang Qld 4211 (corner of Ferry St & Cotton St) with reserved undercover parking.
Phone: (07) 5583 5648 or email us
A Trusted Natural Health Clinic since 2013
With a full in-house natural medicine dispensary we create custom herbal medicines, supplements, dried herbs and teas, creams and balms, flower essence blends and more.
Convenient and reliable, you’ll leave your appointment with everything you need to start your treatment plan today. Online clients, we post or courier to your door.


“I had outstanding results in the first two weeks!”
CHRISTIE R

“I wouldn’t trust anyone else with my health.”
LILLY – YEN BODY

“The best I’ve seen… the specialist I’ve been looking for”
PETER j

“There’s a light at the end of the tunnel now”
RACHEL P
Not sure where to start? Book a free 15min Wellness Chat.
During this phone session we will discuss your health concerns, your goals and discuss your options for treatment and support. No obligation and no sales pitch, just real advice and genuine support. Book a free chat below.
FAQ’s
Can anyone shop in the apothecary?
Absolutely. Everyone is welcome to visit our apothecary (set times) and browse our range of natural health products, herbal teas and wellness gifts.
Some practitioner-only supplements and custom herbal prescriptions do require a consultation or existing treatment plan.
Do I need to be a client?
No you don’t. Many of our products are available to everyone. However, personalised herbal prescriptions and some practitioner-only products require guidance from a naturopath or a current naturopathic prescription.
Can you make herbs for children? Do you keep kids supplements?
Yes. We regularly prepare customised herbal formulas for children and take great care to make them as child-friendly as possible (we have a secret recipe kids love!) while tailoring every prescription to their individual needs.
As for supplements, we keep a wide range of supplements we use with children, and have lots of helpful ways to support compliant taking.
Can I get another of my herbal medicine, I'm almost out?
Yes. Existing clients can contact the clinic regarding repeat prescriptions. We generally book your next consultation to align with the volume of herbal medicine you have, so you don’t run out or have to pop in between consultations.
Depending on your treatment plan, how long it’s been since your last consultation, and how stable your health is, we may be able to prepare your repeat without another appointment.
Can you post or courier products?
Yes we do post Australia wide. For competitive cost we use Australia Post when possible, but also couriers to regional centres. We do not post herbal tinctures overseas.
How can I pay?
We accept cash, debit and credit card. We also have AfterPay and ZipPay available. We have more payment options coming soon, such as Klarna.
A return to traditional natural healthcare.
There is something timeless about walking into an apothecary.
The scent of herbs. Amber glass bottles lining the shelves. Conversations about health. A personalised prescription prepared just for you. In a world of endless health advice and crowded supplement aisles, we’ve created a space where natural healthcare feels calm, personal and grounded.
Whether you’re beginning your health journey or continuing one you’ve been on for years, we’d love to welcome you into the Health Haven Apothecary.






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